Animal, Equestrian, Horse, Mammal, Person, Helmet, Adult, Male, Man, People

Sr. Business Intelligence Analyst

  • Aqueduct (Ozone Park), New York
  • NYRA Bets
  • Operations
  • Regular Full Time

Title: Sr. Business Intelligence Analyst

Employee Status: Regular Full Time

Work From Home Option: Hybrid - 2 Days/Week (40% Remote)

FLSA Status: Exempt

Job Overview:

We are seeking a skilled Sr. Business Intelligence Analyst to create data-driven strategies that improve our company's processes and increase our market share. Deliver operational, strategic and tactical customer insights that help drive NYRA Bets’ overall business strategy; Develop daily, weekly and monthly reports that provide a 360-degree view of the NYRA Bet customer; Help define the customer value and lifecycle, identify campaign triggers, perform customer segmentation and suggest improvements to ensure relevant customer data is captured and accessible for reporting and analysis and inclusion into strategies that increase customer loyalty and wagering activity. Provide operational support of the ADW and Content Management lines of business.

Essential Functions:

  • Develop and maintain functional expertise in database analytic tools employed by NYRA and NYRA Bets;
  • Develop standardized customer reporting and communicate statistical and accounting data into simplified, actionable formats.
  • Produce reports and utilize key insights and implications generated from those reports;
  • Analyze all published reports for credibility, consistency and adherence to established business processes and rules. Interpret results and offer summary insights, conclusions and recommendations as appropriate;
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, and federal regulations, as they apply to the position
  • Lead in the evaluation of new BI tools for incorporation into the BI toolset
  • Collaborate with NYRA Bets Marketing Dept. to understand customer behavior and assist with promotional initiatives;
  • Assist with the day-to-day operations for NYRA Bets;
  • Leverage database(s) and provide reports on transaction activity;
  • Deliver recommendations and conclusions drawn from analyses of internal and external data sources;
  • Create and manage customer segmentation specific to loyalty;
  • Serve as an in-house data expert on NYRA Bets wagering initiatives.




Qualifications:

  • Bachelor’s degree in Business or related analytical field or an MBA
  • Minimum of 4 years of experience in business analytics, data mining, or a related field.
  • Expert in analytical skills and proficiency with advanced financial analysis.
  • Ability to quantify marketing-related data.
  • Ability to create new and innovative processes.
  • Ability to define problems, collect and analyze data, and draw valid conclusions.
  • Proficient knowledge of Microsoft PowerPoint and Word.
  • Expert knowledge of Microsoft Excel.
  • Experience with Tableau or a similar BI tool.
  • Knowledge of pari-mutuel wagering plus.
  • Prior experience working with and or in the gaming industry preferred.
  • Talent for developing strong working relationships both inside and outside of the organization;
  • Ability and preference to undertake action-oriented and self-motivated projects;
  • Sound communication skills, both verbal and written;
  • Must be comfortable in a fluid and evolving organization;
  • Passionate about delivering a positive, consistent customer experience at all touch points;
  • Ability to Multi-task;
  • Ability to prioritize, meet deadlines and goals;
  • Excellent organization skills;
  • Problem solving skills;
  • Knowledge of horse racing is a plus;
  • Willingness to work nights, weekends and holidays when necessary.



Summary of Physical Requirements and Work Environment:

This is an office role with no special physical requirements.

Pay Range / Salary: $80,000 - $85,900 per annum. 

Sign up for job alerts!

Not You?

Thank you

Similar Jobs

Internal Auditor (Part-Time)

492957 Belmont Park (Elmont) New York United States 2150 Hempstead Turnpike, Belmont Park (Elmont), New York, United States, 11003 Legal Finance/Accounting Temporary Part Time
An opportunity exists for a part-time auditor to join NYRA's Internal Audit team on a six-month temporary assignment! The schedule will include working 20 hours per week, with on-site required at Belmont Park.

Administrative Assistant

492952 Hybrid (2 days a week) New York Hybrid (2 days a week), New York Legal NYRA Bets Regular Full Time
Are you a highly organized Administrative Assistant looking for your next professional challenge? Join NYRA in this exciting role supporting the NYRA Bets legal team!

Winning the Race at NYRA:

Value Each Other: You are united with your teammates in delivering the best experience to all of NYRA’s employees, vendors, guests and horsemen.

Achieve Excellence: You possess a lively and keen interest in what you do; and display excitement and eagerness in doing your job well. You are passionate about NYRA and your role here; and seek additional responsibilities and opportunities that support organizational goals and stretch personal capabilities.

Self-management: You prioritize plans and schedules effectively; and allocate resources to meet objectives by specified target dates. You value time and work effectively and efficiently; and are able to balance changing priorities. You display role-model behavior at all times, keeping in mind that what say and do reflects on our team and on NYRA.

Effective Communications: You get to the point quickly and succinctly and make complicated concepts clear to others. You are an exceptional listener, even in stressful situations, and display an acute sense of the right thing to say in various scenarios.

About Us:

With a lineage of nearly 150 years, The New York Racing Association (NYRA) serves as the cornerstone of New York State's thoroughbred industry at three major tracks (Aqueduct Racetrack, Belmont Park, and Saratoga Race Course). The industry contributes more than $3 billion annually to its urban, suburban, and rural economy. NYRA also offers a variety of exciting career opportunities – on and off the track. From Finance to Facilities, Turf to Technology, in all departments we are stewards of our sport. Join our talented team of professionals.

NYRA is committed to equal employment opportunity and to compliance with federal, state, and local anti - discrimination laws. NYRA values diversity and complies with New York State and New York City law, which prohibits discrimination and harassment against any employee, applicant for employment, or intern based on race, age, color, religion, sex (including pregnancy, childbirth or related medical conditions, gender identity / expression and transgender status), national origin or ancestry, citizenship, physical or mental disability, genetic information (including predisposing genetic characteristics), age (18-years-of-age & up), veteran status, military status, sexual orientation, marital status, familial status, caregiver status, partnership status, unemployment status, certain arrest or conviction records and domestic or sexual violence victim status. NYRA does not tolerate discrimination or harassment based on an employee’s membership in one or more of these protected categories, an employee’s known relationship or association with a member of one or more of these protected categories, or any other characteristic protected by applicable federal, state, or local law. 

Visit us at NYRA.com to learn more!

Ready to Apply?

Refer someone to this job

Not You?

Thank you

The New York Racing Association, Inc. (NYRA) holds the exclusive franchise to conduct thoroughbred racing at Aqueduct Racetrack, Belmont Park and Saratoga Race Course. NYRA tracks are the cornerstone of New York State’s horse racing industry, which is responsible for 19,000 jobs and more than $3 billion in annual economic impact.